SWR Volunteer Coordinator

Position: Volunteer Coordinator

Department: Development

Site: Southwest Region Office, Oceanside, CA

Status: Part-time (30 hours per week) with limited benefits

Application: Complete the online application, including your resume and cover letter (required).

If you cannot submit an application online, download the application and submit by fax or mail to:

Canine Companions for Independence
attn: HR
PO Box 446
Santa Rosa, CA 95402-0446
Fax (707) 577-1832

Cut off date: Until Filled

Availability: Immediate

Hiring Range: $18.06-20.00 DOE

PRIMARY PURPOSE OF THE JOB: The Volunteer Coordinator oversees the volunteer program and recruits, motivates, trains and supervises regional volunteers for utilization at CCI events and business operations. They also develop and maintain volunteer guidelines, materials and procedures as well as organize and assist with CCI volunteer and company events in order to educate the general public and volunteers on the importance of CCI’s mission and the value CCI holds for its volunteer support.


  • Conduct volunteer orientation meetings in order to recruit new volunteers as well as increase the volunteer support base. Provide clear and concise overview of CCI volunteer program to all volunteer applicants to ensure accurate and up to date information is provided to educate volunteers and their contacts. Review and update volunteer application materials and guidelines. Interview volunteer applicants and provide follow-up as necessary.
  • Recruit, screen and train volunteers in specified job areas in accordance with CCI procedures. Supervise and evaluate the ongoing work performance of volunteers and follow-up volunteer service with recognition and thank-you letters. Frequently visit volunteer work sites and projects to reinforce excellent CCI volunteerism and provide support when needed.
  • Create, review and update volunteer job requests and related job duties. Solicit input and volunteer needs from regional office staff and maintain current job descriptions and volunteer needs for the regional campus. (e.g. docents, Team Training, TT Workshops, graduate seminars, kennel workers, puppy receptions, graduations, ADI testings)
  • Schedule and perform public demonstrations, presentations and campus tours. Provide training and evaluations for speakers to ensure accurate public education and information about CCI. Provide adequate supplies and materials for speakers. Oversee set-up of CCI booths and schedule staffing for off-site events. Organize and schedule volunteer staff to perform regularly scheduled campus tours to visitors and conduct unscheduled tours as necessary. Acquire and oversee special events equipment and materials to provide high-quality presentations
  • Complete special development and volunteer projects, which require initiative, flexibility and creativity.
  • Provide specific event training and provide volunteer coverage for campus special events. Work with volunteers during special events while providing supervision, training and support to ensure coverage and propriety.
  • In conjunction with Development staff, develop ad hoc volunteer committees for special events as needed. Support, encourage and oversee various volunteer chapter activities in the NWR. (e.g. information booths, presentation requests, literature, demonstrations, events)
  • Create and maintain volunteer files, database and other relevant volunteer information which include volunteer personal information, dates to be recognized, current address, emergency information, current phone numbers and areas of interest or ability. Track and record volunteer hours performed for CCI.
  • Create and implement volunteer recognition opportunities, which include a Volunteer Appreciation Event, volunteer awards for special achievements or service, acknowledgement of birthdays, anniversaries, etc. Maintain and update all volunteer bulletin boards on campus and oversee volunteer recognition to reinforce the importance of CCI’s volunteers and the volunteer program.
  • Oversee the publishing of monthly newsletters to include volunteer activities and recognition for local volunteers (e.g. puppy raisers, breeder caretakers and other staff volunteer support).
  • Other duties as assigned by supervisor or department.


  • Ability to perform several tasks concurrently, time management and organizational skills.
  • Ability to manage, network and motivate staff, volunteers and clientele.
  • Ability to train and maintain confidential information.
  • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
  • Ability to perform public presentations; good oral and written communication skills.

REQUIRED EXPERIENCE: Computer, public speaking and training experience preferred.

REQUIRED EDUCATION: High School graduate or equivalent.


WORKING CONDITIONS: Work indoors and outdoors performing volunteer management, training and administrative duties. Weekend and some evening work required.

SAFETY HAZARDS: General office working conditions. Subject to hazards that can be caused by working with animals.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.

CCI is an Equal Opportunity Employer

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