Privacy Policy

At Canine Companions for Independence (CCI), your privacy is important to us. To better protect your privacy we provide this statement explaining our online information practices, and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and other pages where personal information may be requested.

Topics covered in this policy:

What Our Privacy Policy Covers
Collection of Personal Information
How CCI Uses Your Personal Information
How CCI Protects Your Information
How You Can Review And Correct Your Information
Children Under 13
Cookies
Privacy Policy Changes
How to Contact Us

What our Privacy Policy Covers
This Privacy Policy covers any personal information that CCI obtains from you through your use of the CCI website. This policy does not cover information CCI obtains from you through sources other than this website.  This policy also does not cover the practices of companies that CCI does not own or control, or the actions of people that CCI does not employ or manage.  

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. By using this website, you agree to the terms of our Privacy Policy.

Collection of Personal Information
On some pages of this website, you can make donations, order products, make comments, or request to receive information and other CCI materials. The types of personal information collected on these pages may include:

Name
Address
Email address
Phone and/or fax number
Username/Password
Credit/Debit Card Information
Your requests and/or comments

In addition, you can submit an employment application to CCI through this website.  Information on the employment application may include your name, address, telephone number, employment interests, education, employment history, criminal history, references and other personal information.  If you do not wish to submit an employment application through this website, you may elect to do so by fax or mail.  You are under no obligation to provide personal information through this website.

How CCI Uses Your Personal Information
We do not sell any personal information collected through this website, but we may share it with third parties in connection with providing you with services you request, maintenance and operation of our site, or as may be legally required.  For example, personal information is shared for the following business purposes:

Donations:  CCI uses a vendor called Kintera, Inc. to process donations made through this website.  If you have questions about Kintera’s privacy practices, you can contact Kintera at 9605 Scranton Rd., Suite 240, San Diego, CA 92121, (1-866-Kintera).

Purchases:  CCI uses a vendor called American Solutions for Business to process its online gift shop purchases.  If you have questions about American Solutions for Business’ privacy practices, you can contact American Solutions for Business at 2329 Circadian Way, Santa Rosa, CA (707-527-6022).

Newsletters:  CCI sends newsletters to users upon request.  CCI uses a third party vendor for printing and mailing services relating to distribution of the newsletter.  

CCI also may use non-identifying and aggregate information to better design our web site and for other business purposes.    

How CCI Protects Your Information
We realize that you trust us to protect your personal information. We take that task seriously. This website is hosted by a company called Kintera, www.kintera.org. With the assistance of Kintera, we maintain physical, electronic, procedural and managerial safeguards to protect the information we collect online. For example:
  • We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.
  • Kintera, is a partner of VeriSign. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.  We expressly disclaim any liability for any loss, misuse, or alteration of your information.  

How You Can Review And Correct Your Information
You can telephone, write or email CCI to review or change information previously provided, or to discontinue receiving CCI newsletters. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.

Children Under 13
We do not wish to collect information from children under 13.  If you are under 13, you cannot make a purchase or donation through this website, and you should not provide personal information to us in our applications or contact forms. We ask parents or legal guardians to assist us by supervising the activities of children on this website.

This policy is designed to protect children. Federal law requires special steps to safeguard children’s privacy. For more information about this federal law and about children’s privacy, click here

Cookies
We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.

Privacy Policy Changes
CCI may, in its discretion, change this Privacy Policy from time to time.  CCI encourages visitors to frequently check this page for any changes to its Privacy Policy.

How To Contact Us
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact CCI directly at:
Canine Companions for Independence
P.O. Box 446
Santa Rosa, CA 95402
707-577-1700
info@cci.org

Effective Date: May 2008

Copyright © 2013 Canine Companions for Independence, Inc. All rights reserved.